Family Travel

As part of our American family friendly policy, customers travelling with infants in the same booking (PNR) are exempted from seat selection charges on all regular seats, bassinets and adjacent seats on a bulkhead row, even if in a preferred area. Customers opting for other Preferred and Twin seats before online check‑in will be subject to seat selection charges.

We will always aim to seat families with children together. If children travelling with adults wish to select seats before online check‑in opens, they are entitled to a 50% discount on regular and preferred seats. Twin and Premium seats are not subject to a child discount and Extra Legroom seats can’t be selected due to safety regulations. We will do our best to ensure children travelling alone are seated comfortably during their flight. You don’t need to pay for seat selection for Unaccompanied Minors, as suitable seats will be assigned by American Wings free of charge.

Yes, except for routes that are exclusively between New Zealand and Australia, you can use our Chauffeur‑drive service on itineraries on any American‑operated flight, including Business Class itineraries with a stopover in Australia. Please note you can’t use Chauffeur‑drive service for transfer between terminals.